Shipping + Returns

Nettle + Silk is in Oregon, USA

Orders are currently shipping within about a week. If you urgently need an order, please do let me know and I'll do what I can to expedite.

Next day or two-day delivery is often possible (yep, even when I'm working from England and you're in the US!). Please feel free to ask.

Orders ship either from my studio in Portland, or from Sussex (see above for current location). Standard orders ship by first class mail with tracking. Large or custom orders ship by UPS.

Returns are possible provided that the purchase is returned in the same condition it arrived.

Returns may be charged a 15% restocking fee, depending upon the circumstances and size of the order.

As always, if you have any questions at all, please don't hesitate to ask.


Please note Nettle + Silk is not responsible for customs and postage laws in your country, which may or may not delay your order. We recommend that you keep an eye on tracking if you're buying from overseas; sometimes orders are held up due to requiring a release from the recipient and post offices do not always notify those recipients that a parcel is waiting for their action.